Privacy Policy

Last updated: March 2026

This Privacy Policy describes how MOONRAYS (a proprietorship of Hetalben Pankajbhai Bhanderi, GSTIN: 24BNPPB9003H1Z6), operating at B-1103, Shivdhara Campus, Maharaja Farm, Mota Varachha, Surat, Gujarat 394101, India (“we“, “us“, “our“) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device including your web browser, IP address, time zone, and cookies. When you make a purchase or attempt to make a purchase, we collect certain information from you including your name, billing address, shipping address, payment information (which is encrypted and processed by our payment processors), email address, and phone number.

How We Use Your Information

• To fulfil orders and process payments.
• To communicate with you about your order status, shipping, and returns.
• To send marketing communications (only where you have opted in).
• To improve our website, products, and services.
• To comply with applicable legal obligations.

Sharing Your Information

We share your personal information with third parties only to help us provide our services to you, as described above. For example, we use payment processors to securely handle transactions, and courier services to fulfil deliveries. These partners are contractually required to protect your data.

We do not sell, trade, or rent your personal information to third parties.

Cookies

We use cookies to keep track of your shopping cart, remember your preferences, and understand how visitors interact with our site. You may disable cookies in your browser settings, but some features of the site may not function correctly as a result.

Data Retention

We retain your order information for a minimum of 7 years as required by Indian taxation law. Marketing data is retained until you unsubscribe or request deletion.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time. To exercise these rights, please email us at [email protected].

Security

We use industry-standard SSL encryption on all pages and payments. We do not store raw card numbers — all card data is handled by PCI-compliant payment processors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

Contact

For privacy-related enquiries: [email protected]
MOONRAYS — Proprietorship of Hetalben Pankajbhai Bhanderi
B-1103, Shivdhara Campus, Maharaja Farm, Mota Varachha, Surat 394101, Gujarat, India
GSTIN: 24BNPPB9003H1Z6